My BF took me out for my birthday dinner here and we were both VERY disappointed.
Maybe we just happened to be in on a bad day, maybe the wrong chef was on shift that night, but it wasn't the service that was disappointing IT WAS THE FOOD.
The restaurant is cute and you can see the huge wood burning oven they have there. The staff were all very friendly and service was great. We had what felt like the best seat in the house.
But....the food.
The bread that is made in-house was dry and some of it was burnt.
The gnocci was VERY tasty but portion was weak.
The asparagus was okay but portion was weak.
The steak. This is why I'm writing this review (I don't normally write reviews)... we went with the steak because we're meat lovers and you can never go wrong with steak. Plus, we love steak soo much and its very hard to "screw it up". The steak was BAD. It looked great. We asked for medium-rare and they brought us medium-rare. But it was soooo unbelievably tough, we found ourselves gnawing away at pieces for forever. Was like rubber. It wasn't even tasty. We were sad. We shelled out a lot of money, left hungry and disappointed. Thought about all of the wonderful food we could have gotten for way less money at the thousand of wonderful restaurants here in Toronto.
Okay, so maybe that is not a horrible review that deserves a 1-star rating. But this place isn't cheap. It's quite expensive. We don't mind going out for a nice, expensive dinner and it was a special occasion. But the money we shelled out for the toughest, most tasteless steak I have had in my life and leaving unsatisfied and hungry... I've rated it a 1-star because we will NEVER come here again, convince friends NOT to come here if they ask, and will avoid it forever.
This is just my experience. We read these wonderful reviews and thought "why didn't we get that?"