My husbands sandwich was wrong on every level. When I asked the manager if we were getting another one he was exceptionally rude! He said well your husband said he wanted a refund and I didn't know. He then said again in a horrible tone well now you know. When my husband said he owed me an apology he was oblivious. Said he was not rude at all. Gave us two ten dollar gift cards that we gave to the homeless person outside. We didn't want the cards.