I been to this location couple of time now and I have had pleasant experience so far. It is very conveniently located right off of WT Harris Blvd and the good thing is that it's the first store when you enter the shopping center so you can't miss it.
They have great outdoor patio seating area perfect for summer time. They have a good size seating area as well. This location is quite clean and organized compare to other locations I been in Charlotte. Obviously all their stuff taste the same so no comments there but they do have good customer service.