| rev:text
| - I'm sorry you don't like your job. I really hope you find a position that doesn't make you hate your life in the future, since this one clearly isn't it.
With that being said, there's no reason for your dislike of your position to make my dining experience unfavorable. Especially when our interaction simply stands at, you asking what I would like on my salad, listening to my response and then scooping toppings onto said salad!
I've been here 3 times. The first time was shortly after they opened. The food was mediocre and service a bit frazzled, but friendly & informative. The sauces were lacking and the fish wasn't super fresh but the concept is fun. Since they were new, I gave the place another chance a couple months later. I was pleasantly surprised. The food tasted way better the next time. Fresher, more flavorful and vibrant and def looked aesthetically appealing too. I left, glad that I gave it another try.
But today. Oh, today. We walked in at about 250pm on a Friday. There was no one in line but about 5 people behind the service counter probably trying to setup for dinner. The initial girl was polite. It looked like she had a long day but still smiled weakly. I get it! Making money isn't easy. Props to you for doing it anyway. She scooped my salad into a metal bowl and a small bit of rice into the corner of the plastic container. A ok so far. She does the same to the BF and we wait. Yep, even though there are 5 people behind the counter, we wait about 2-3 mins before the next person comes to help. Ok, not a big deal. Your lunch rush was just over and I'm sure you're just looking to refill things.
As I'm standing there, I notice that the salmon is down to a scoop or two in the container. The BF loves lots of salmon with his food. They're probably prepping it and will be out with more soon, I think to myself. But no salmon appears. Guy finally walks over, already slightly annoyed that he had to help someone and grabs my food. He asks for my fish selection. I politely ask if there is anymore salmon, to which he nods slightly, and completely ignores the question. Again asking what fish I'd like. Ok, I'll just go with it. "2 Tuna and 1 salmon, please." He scoops 1 tuna and 1 salmon and asks for my 3rd fish choice. "Tuna, please." He looks up and stares, like, why didnt you say that to begin with. Uh, ok. That was weird. Maybe he just didn't hear me. Yeah, we'll go with that.
On to the sauce. Now this is where my understanding nature stops. WTF, dude. Seriously, WTF. He asks me for my sauce choice and I say house spicy and creamy spicy please. He goes "huh?" and looks around as though I were crazy. So I think maybe I'm only supposed to choose 1 sauce. Ok, my fault. "Creamy spicy, please." I say this 3 times before he exasperatedly asks, "spicy creamy?" Yes, you ass. Obviously. Sorry I'm not an expert at your sauces to recite them verbatim from memory (the signs for sauce choices are around the bend in the counter but they always ask about sauce choice before you've walked that far).
Yay. On to the toppings. Smooth sailing from here, right? Nope! He asks again, what would you like, and I say, "a little of everything please." Easy. A scoop of everything and we're done. He goes about scooping and I ask for a lot of ginger. He ignores me. Continues to scoop and gives me a small dollop of ginger. At the end, I ask again. "A little more ginger, please." He looks up, almost disgusted that I asked, sighs audibly, and puts on another dollop of ginger. Dry toppings? Again I say "a little of everything, please." And again, the exasperated look and sigh.
There was only my bf and another customer behind me. I am neither taking too long nor am I making outlandish requests. I was reasonable and knew what I wanted but apparently in his estimation, my food choices were absurd. I felt completely rushed and disrespected the whole time while ordering. Would the extra 30secs of helping me really affect your business so much with 2 other people in line behind me?!
Ahipoke Bowl, please don't let your service issues affect your future business. I'm not necessarily saying that the customer is always right, but if they make reasonable requests, please don't let them leave feeling as though their business is not important. I was sorely disappointed today.
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