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  • Two stars as so not to sound dramatic. Our tile/foam roof was repaired by the previous owner in 2006 using Renco Roofing who had worked previously in our culdesac. I now have a leak behind a living room wall and had them come out for an evaluation of their repair and estimate for a recoat of foam. Shawn is no longer with the company. His replacement Brett is confused and hard to understand, a little impatient and arrogant, but more improtantly rude, both in person and on the phone. Moving on from him. The original work order was for a replacement of underlayment under ALL existing tile and a foam recoat. This underlayment prevents leaking. He brought the work order to my house and showed it to me and it matched my records from the closing documents. On my closer inspection a portion of the job was never completed over the section of the house that has water behind the wall, aka a leak. Maybe this shortcut caused the leak maybe it didn't but apparently the owner Lon remembers the job from 6 years ago and states this is what the previous owners agreed to. They paid 1.3M for the house. I'm doubting they put underlayment everywhere else but there. Even so, I can live with the inconsistencies between what was recorded and what was done but the estimate to refoam the rest of the roof and replace 2 self flashing skylights was $12k . Um what? We are talking like maybe 2500 sqft of foam. I don't know a lot about roofing but that is twice other estimates. Maybe my neighborhood commands a premium but al least do the job correctly, and have the foam last the full ten years that it should. Now to have a condescending employee come out again and do it wrong again? Not sure about that. With all the available roofers in the valley you can do better.
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