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  • I only gave 1 star since giving zero was not an option. It's been a few weeks since I went to this place and since then, my phone "repair" ended up taking me back to the Scottsdale area to Arizona iPhone Repair off Mercer Road (if anyone wants to go there). While this is an extra 20 minute drive, this place is hands down much more customer oriented and the people here actually know the product and what they are doing!!! Took my 2 year-old IPhone 4s in for a screen fix and had to stand and listen to the man, who I believe is the owner, talk himself up about how he used to be a body guard and then into the health and beauty biz for years and now he repairs Apple products. Take it from me, he needs to go back to his previous career choices as his knowledge of Apple products was limited at best. I can say this, I used to work at an Apple store in another state before recently moving here. After he got done talking about himself to me, he told me the screen fix would be quick and simple (yes it should have been) and that I could pick it up the next day. Without going into all the boring details, what should have taken 24 hours ended up taking 3 days and the screen application job was awful and then the "touch" functions using my screen stopped 2 days after the work had been done. I took my phone to Arizona iPhone Repair at the suggestion of a co-worker and they immediately confirmed what I assessed was the problem, the screen had not been properly adjusted or applied to my phone, hence the issues after I got it back from Pod Drop. I highly suggest NOT going to this place. It is close to ASU and I'm sure there are many college student who are unfortunately taken advantage of and hit on by the owner during the drop off process as I was - yuck! Drive a little further to be asssured of a professional experience, process and ending result for your money!!!
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