| rev:text
| - I am 50-50 with these guys, all of the reviews are accurate, but scheduling is the worst part. The receptionist (Samantha, I think) isn't clear with scheduling & costs, make sure you ask 2-3x. Design did a great job, they are very attentive, and when everything seemed just perfect & exciting, contracts were signed & then BOOM! It will be 8 weeks for their first availability, and the quoted amount was a 1,000 bucks off, (not in my favor) & in writing. I about exploded but Jim jumped in and made something happen sooner. I paid full price or i could pay a design fee, however Samantha denied everything! I was going to pay regardless but Jim did help out & we made arrangements to get it installed sooner then 8 weeks out. I was to take my vehicle across town & it would be available to pick up the next evening after install. The morning after pick up I was shocked! Things were all crooked, not aligned properly, 1 side was above the side molding, the other was below the molding half of the company name just missing, there was these big bubbles, the sheets of vinyl didn't assemble correctly, several cuts pushed into wrinkles, i about flipped out! The best part is I can't touch it or tear it off because I'd void my own warranty & it had to be seen as is.
There is a certain point when the mess seems intentional, this was one of them, I had to drive that hot mess around, but I sure did & grinned while being told by many did I notice "x", lol! After all that I was notified whoever the installer was got paid anyway & the shop was in the negative now for "my" job, so I needed to be more understanding. I just said whatever needed to be done I'd wait, take as long as you need. Jim did step in again & he will do the install himself. He did do a nice job, he basically replaced the bad parts instead of rewrapping the whole vehicle again. It came out nice, so thanks Jim!
It has been a year now & I have discoloration and colors bleeding out with a brownish color in parts that are white with turtle shell cracking pattern in the wrap. It is just my luck it is the "only" part not covered under warranty (really?)! It is pealing in other areas & I just don't want to go through all the hassle again. If Hindsight is 20/20, I would never use them again or do another full vehicle wrap. I have a partial wrap on a different vehicle for 7 years from SmartWrap & it still looks brand new still since the day it was installed. I wouldn't be able to tell you what is right or wrong about wraps & installers & warranties, but this was a very expensive lesson & had I not had a wrap from another company still looking new after 7 years, I'd tell you to never wrap your vehicle because they don't last!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)