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  • If I could give this location zero stars I would!! So after looking online for Fitbit charge 2 small in teal it said it was available at the north Scottsdale location. I drove their but the computer was wrong and it was sold out. I looked online and it showed the location in Tempe have five in stock. So I call the Best Buy location which mind you is a very very difficult task to get to a customer service representative. Best Buy does not make it very easy to communicate with a live person via phone. I spent five minutes on hold waiting to reach someone and then when I finally did I receive a guy who was extremely rude and unprofessional. I asked him if it was in stock and he asked for the SKU number which I gave him then he looked it up online and told me there were in stock. He basically did the same thing I did online but then I asked him if he can go check to see if it's in stock as I don't want to drive from North Scottsdale to Tempe and waste my time. He said that the computer is always right and that he is not going to go look and I said what do you mean you're not going to go look and he said I am not going to waste my time. Then I told him that you are useless and he said have a great day and hung up on me. I am never shopping at this location and furthermore I will be doing my shopping online on Amazon and I hope Best Buy goes out of business because at least it's cheaper on Amazon and customer service is 10 times better on Amazon too
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