I've never really been disappointed with the Swiss chalet. The service was consistent, and the food was good. I often order delivery from that place to my condominium down the street, and the service was fast and efficient. I don't understand some of the other reviews, maybe just a bad night. But I've been there quite often with my family and my coworkers. It is a staple on Queens Quay, especially that we don't have that many restaurants in the area. In my opinion the food is good and the price reasonable. The chicken and the sauce is quite good, and the ribs definitely good.