Kelly is a magician! I've become frustrated with the past few estheticians I've seen for waxing because they made me feel rushed. Kelly takes the time to make sure all those stray hairs are gone and that I'm happy with my legs. She even goes after the strays with a tweezer! She pays extra attention to any sensitive spots, and is able to recommend products. Everything she sells appears to be of great quality. I'm hooked!