I had a great experience with this Chandler location. They were able to get me in a early morning appointment. The staff was very friendly in answering my questions over the phone when setting up the appointment. Dr. Chuang was great. He took time in listening to me and providing me detailed information on what could be causing my ear swooshing sound. I had a hearing test done at the same appointment. And I left feeling confident that I was be treated according to what my symptoms were. I definitely recommend this Specialist. I came here because my first experience with another ENT outside Valley ENT was horrible. I'm so glad I decided to get a second opinion with Dr Chuang.