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| - I wrote a review on their site because they kept emailing me asking to write one. I didn't want to because it wasn't going to be good, but after 4 or 5 emails I got annoyed and wrote the review. I got an email saying they wanted me to resubmit the survey. It said, "unfortunately, your review did not meet our guidelines for posting on our site." it did not give any detail on what I did wrong. By habit I copied what I typed before submitting. Here is what I wrote,
"Called in a few days before for a price on the oil change, tire rotation and tire patch. I was told the rotation was included with the oil change and the tire patch was 20 dollars. I brought the car in a few days later and they said they did not do tire patching yet but maybe in the future. While doing the oil change they said they could not rotate my tires because the rear had more tread and thats the way they should be. It was a difference of 10 and 11. I told them i wanted them rotated so i can have even wear, it wasnt a difference of 11 and 7 or anything. they were reluctant but rotated my tires. When i was leaving I told the guy I found a place that will patch the tire for free and he said that was a good deal because it would be 25 dollars here. The other day it was 20 dollars, then today they couldnt do it, then they can and it would be 25. Ive used the pep boys on boulder and they were good, I tried this location because they were closer but probably not anymore.
Plus when I got home I had an email saying thanks for signing up to pep boys news letter or something to that extent. I never agreed to sign up for any email offers. the guy asked for my email for my account by never mentioned he was signing me up for offers and junk email. I unsubscribed right away but still I feel this was done behind my back.
I keep getting emails asking for a review, Ive probably received about 4 or 5, so here you go."
I didn't bad mouth anyone or use profanity. This was my experience, these are all facts, these are my feelings on the matter. It is what a review should be. I am not being untruthful or misleading in anyway.
Take this review how you want but in my experience this is how I was treated. Results may vary.
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