I'm new to the area, so I went in based on Yelp reviews. I was so surprised when I went in (without an appointment) and was seated right away! Let me tell you, Dana is AMAZING! She did a such beautiful job on my nails...and she is so quick! It was like we were old friends chatting it up and laughing the whole time. They make you feel right at home...and did I mention how cute their shop is?! Due to my work schedule it's been 3 weeks since my first visit, and my nails still look awesome! You guys rock!