Went to this location last night. The line was hella long which I was ok with because it's summertime but unfortunately I got the new chick. Needlessly to say I could've went behind the counter and make my own ice cream but she kept throwing away the ice she messed up. If that was the case she could've put the extra she left on the counter in the cup. Everybody knows coldstones gives extra but not her. My advice is don't have a new person start on busy nights. Also if have to print out the coupons now at least print out a sign so people are aware of the change. I don't know who runs this location but please do better because your reviews aren't good and the ice cream was melting before you even got out the door. Not cool