I am really disappointed in this location. I used to go to the Chop Shop on ASU's campus and in Old Town and it has always been great. However, this location may need some more training for their employees. I have ordered from them many times and 80% of the time my order has been wrong. I was put off the first time I went in to retrieve a To-Go order and I stood at the counter for a few minutes while being ignored by the staff. This would be ok if they were busy but most were just standing around having their own conversations. It wasn't until I got the attention of an employee before someone finally stepped up to help me. This has also been the experience of many of my coworkers as well. It's just disappointing because the food is good but the customer service does keep me from ordering many times.