Most experiences were fine, with the exception that they seemed a little inconsistent in their pricing. This was confirmed a few months ago when I dropped off a blue dress. My friend picked up the blue dress to borrow, wore it, returned it to be cleaned again. Pricing was an additional $5.00 the second time, for the exact same dress, no stains, nothing out of the ordinary. I showed the cashier my receipt from dropping off the dress the week before. No budge. Not even an effort to explain the pricing difference or an offer to honor the price. He just shrugged his shoulders and said he didn't know why the price was different. Unusual business ethic.