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| - We came to the casino tonight for Eclipse Bingo which ended about 2:30am. About 3 O'clock we decided to check out this "diner". First we waited probably right round 10 minutes for anyone to come over and get a drink order from our table of four. Someone in my party noticed our assumed waitress asked a busser to get our drink order. He came over and said "do you need any drinks over here" Some one said they will have a water, and he said "a water" and seemed to be about ready to walk away. I told him I would like a water and we didnt see this going well so the remainder of the table also ordered water. The waitress finall came over and was clearly flustered (There were probably about 5 or 6 tables with people at them in the whole diner. She tolld Order #1, #2 and on #3 my husband ordered chorizo and Eggs, she said they were out of chorizo. So he went with his next choice Heuvos Ranchero. The waitress couldnt pronounce the name of his dish.. #4 ordered and he told her just how he wanted his Rueben sandwich, and what sides he wanted. She stared at the menu as he was ordering (she did not know anything about the Reuben meal. So we asked her to do seperate checks basically one side of the table and the other side was seperate. Even that was a task for her to figure out what she ment. We repeated it and pointed and she still did not understand, She apologized and was making excuses. So we wait another 20 minutes for these 4 sishes (nothing to complicated, we didnt order any thing special just made our options for sides and such.) She comes back with my husbands "Heuvos Ranchero's" and another person on the other bills Burger. She looked at her receipt and realized my order and the other gentleman's order never got put in. So instead of looking at her memo pad at what we ordered, she re asked us for what we ordered. After she walked away, My husband said " I dont think this is the omlet I ordered, It didnt have any ranchero sauce, and were pretty sure it was prepared with ham, and was toped with cold white cubes of cheese. Almost 10 minutes later she came with the rest of our order. My husband pointed out that I didnt get my toast that came with my meal and He didnt get his Croissant with his.She brought the items to the table along with some jellie she pulled from her apron. I didnt eat my potatoes because they were somewhat dry and after this terrible visit I just wanted to leave. One of your guests ate maybe a 1/4 of his Rueben sandwhich and said it was nothing of how a Rueben should taste. My sister N' law did enjoy her burger and the frys were okay, After waiting to see any sign of our waitress for the bill, I finally told my party that were not waiting around for her its 4:30am and we were tired of this place, honestly thought we were on a Kitchen Nightmare episode. Even the table next to us had problems with this waitress. We went to the chasier and explained we have no bill because our waitres is MIA. They found the waitress and she came up with the bill, and apologized. She showed us our receipts and they of course were wrong. We said its fine will pay the bills how they came, since were all friends, we can wrok it out. This by far is the worst Diner I have ever eaten at. Good luck to you if you wish to come to this lil convienent diner at the VQ casino and hotel.
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