This is a boutique hotel and is still being improved upon. There are lights that light up the hotel around the outside and change colors. There is a year round heated swimming pool at 85 degrees. The staff is very quick and helpful.
Pluses-
Towels are plush
Beds are extremely comfortable...pillows are so comfortable I got the name of the pillow so I can buy them on their website.
Early morning music is going outside in the courtyard and it can be heard from your room. This could either be a plus or complaint considering how you feel.
Amenities are Aveda products...those are decent products.
Ionic hair dryer...convinced me to buy one.
Lots of hangers and two robes in the closet.
Love the website recommendations of other restaurants in the area.
Complaints -
Staff uses google to provide driving directions...should use mapquest as each time my directions were wrong.
My TV didn't work, but I don't watch TV so it didn't bother me. A friend came by to visit and saw the TV didn't work. I was given a credit during my stay even though I don't watch tv.
If you wake up too late (7 is) the water in the shower is luke warm and the room is very cold...difficult to warm up. I had problems with the hot/cold knob in the shower as it is quite outdated. If I was an early bird no problem warming up the shower.
Coworker said her room had a constant fan or some sort running and she could not get it to turn off...she didn't know where it was coming from.
The women's bathroom was out of seat covers and soap -- I told the bartender in CAMUS and he quickly fixed the problem.
The windows have screen cover shades --- I thought they were the ones where you can see out but you can't see in. So after the first day of walking around my room naked, my coworker advised me that the picture on the wall is intended to 'slide' in front of the window. Who would've thunk?!
No breakfast offerings like the Hilton and/or Embassy Suites.
The restaurant bill cannot be added to your hotel bill---you have to manage your separate receipts.
I couldn't figure out how to change the station on the alarm clock.
I checked in late, and though I asked for a King or Queen bedroom, I ended up with double beds. Not a big deal, they were going to discount my stay further and I declined.