Very disappointed, my husband and I went here for the first time. We paid for a 60 minute message and I received a 45 min. one. They said at the front desk that they take off 5 mins to get undressed and 5 mins to get dressed. So then I should have only been charged for a 45 min. message so I still cut out of 5 mins. This is first time I have ever heard of of such a policy. We use to get messages monthly back home in Michigan and when we paid for a 90 minute message that's what we got. The front desk took off my charge for the deep tissue but that still did not make up for my loss. Not sure if I will be back to this location.