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| - Put quite simply, this Domino's is the crappy McDonald's of the pizza world.
Up until today, my transactions have been satisfactory. Once in a while, they forgot something little, like a ranch cup. Not a bit deal but slightly annoying, as you do pay for those.
Today they quite literally "forgot" half my order.
Upon the driver's arrival, I was handed my food, sans my 2 liter. He offered to go to GetGo to grab me one, and I accepted. He left, and in the meantime, I discovered that he'd also forgotten my two ranch cups. After nearly a half hour (GetGo is five minutes away) he came back with two 20 Oz pops. (I suck at math, but I know that's not the equivalent of a two liter). I told him about the ranch, and he said, "only one convenience trip per delivery." Which is freaking ridiculous because I paid for a 2 liter and 2 ranch cups, and he was acting like this was him doing me a favor rather than him doing is actual job! What's worse is that I signed the slip and added a tip to the credit card total before I knew he'd forgotten my stuff!
I called the store and they agreed to give me a ten dollar credit for my next order. They did offer to have someone drop off the ranch, but by then, after waiting a half hour for my pop, the food was stone cold and I was hungry. My husband called - he didn't want to order from them ever again, and so a credit to the next order wasn't kosher for him - but the only way they said they'd give us a refund, even partial, is if we returned food! Never mind the fact that we were missing stuff.
Never again. I hope this place goes out of business.
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