| rev:text
| - I had a chance to check this place out before going out and about on First Friday in February and I was quite disappointed. The concept of the bar is awesome and the drinks sounded great, but the overall execution was terrible. Really, this rating is completely based on service and maybe I should give it 2 stars as their drinks are very good, but that's about it.
Upon arriving at Breadfruit/Rum Bar, we were told to sit anywhere in the bar area and someone would be around to serve us. There were about 20 or so people in the whole place (restaurant and bar), so it didn't seem that busy. However, it took about 10 minutes before someone came over to take our drink order or even acknowledge our group. Not a good sign.
After we made our order or Estate Mai Tai, Dark and Stormy, Mojito Ponganot and French Caribbean Breeze, two of which were the server/bar keepers suggestions, we waited and checked out the decor. The ambiance inside is dark and relaxed, but made reading the menu almost impossible. Others around us and our group were using cell phones to try and read the menu, it was so dark. I get trying to give a place a vibe, but can we get a little bit of light to read?
Drinks Arrive! These were amazing. I had very high expectations given the selection of rum and narrative behind everything we ordered, but was still impressed. Drinks were well blended and decently strong. The Mai Tai was off the charts and might have kicked my ass had I gotten another.
Which brings us to the next drink, that never happened. Our server/bar keep came by mid way through our cocktails and asked if we wanted a second order, but given the time it was taking us to get through the first one, three of us waited and one ordered a Red Stripe.
15 minutes pass and most of us are either done or close enough to order another, but no server. Drinks done and our group is waiting for another 10 minutes. No Red Stripe and no second order. What the hell. Now we are sitting around waiting just to see how long it takes, but after 10 more minutes, we give up and go to the bar to get our tab. 10 more minutes go by and we finally have our bill, but there is no breakdown of what we ordered. It's just part of good service to always bring a breakdown of the bill and we were curious to see if the Red Stripe we ordered and never got was on there. Sure enough, after 10 more minutes of waiting to get a breakdown of the bill, there was the unicorn Red Stripe. Getting that off the bill was another 10 minutes and finally, we were allowed to leave.
I'm not sure what happened that evening, but there is no reason for poor service. The place was not that busy and they were clearly not understaffed based on the amount of staff roaming around. The staff seemed preoccupied with assisting those sitting directly at the bar instead of the lounge seating behind the bar stools and the bar appeared to be getting great service. I'll give it another try for the drinks and sit at the bar, but it's with hesitation and low expectations of service.
|