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| - We were sitting in their 'lobby' for nearly an hour. My boyfriend needed a trim, and when he first came in he was told which stylist, 'hat guy', and that he would be with, and he would be next up. Once the chair opened up, the employee that told him he was next took the chair with 'hat guy', and got a 15 min eyebrow trim. Once he was done, some big truck douche flies up, walks in, and sits down in 'hat guy's seat immediately. He proceeds to get his cut, with the stylist periodically leaving the store or going in the back for god knows what reason. So my boyfriend got screwed out of a haircut twice, once by an employee who decided his time was more important than a paying customer. The place was very busy, but in the hour we were there not a single customer left - showing not only do they take years to seat you, but they take their sweet ass time cutting too. Of course, plenty of people still walked in and immediately took a chair in the 15 second windows that they opened up. Nobody from the lobby ever got called. We left halfway through truck-douche's buzz cut, but of course nobody noticed. Especially eyebrow trim guy, who apparently got off work and left as soon as truck douche swiped the seat.
Crap service, crap customers, and probably crap pricing since nowhere in the shop do they post the price of a cut.
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