I walked in with a MASSIVE knot in my hair left over from Bonnaroo and from then just built up. I asked to get a wash and blow dry, and someone to comb my hair out... The receptionist immediately booked me with Peter. Within a half an hour Peter was tackling my hair and uncombed what I thought was impossible to do. I may have lost a lot of hair along the way but it was straight and beautiful once again! I really liked that he cared not to hurt me, and cared to make me feel comfortable. No salon chit chat, no attitude or misplaced, over the top friendlyness. Just Him, the brush, and the task to make it as easy as possible for me. So good!