Everyone is friendly and willing to give advice on my to-go orders. For instance, Pad Thai wasn't recommended since I had told the lady it might need to be re-heated. She said a wider noodle like a Pad See Ew would hold up better. It's the same price, so it wasn't like she wanted to up-sell me.
The food is always done on time and the people were nice enough to run my credit card number even when I forgot my wallet at home. All in all, I've been there about 6 times and never really had anything to complain about. It's always legit food.
One con - Seems like a more family-run business and doesn't have a hand-out menu. Sometimes I call in orders while at the gym. I have to look onto the website to get the info. It would be easier if I had a menu on hand.