John came to my home fix my sewing machine the same day I called him. That sure beat having to pack it up and haul it to some repair shop where they would keep it for who knows how long, then have to haul it back home! He is so very nice and I felt completely comfortable having him in my home. I love that John charges one set fee, so I don't have to worry about any hidden or added on charges. He is very competent and knows his sewing machines inside and out. He is obviously very committed to doing a thorough and quality job. He has integrity! My machine is humming like it hasn't for years. The one-year warranty John gives with his repairs is an added bonus. I would call him again in a heartbeat.