Great soups and daily specials. I haven't had the negative experiences other people have had.
I have only had the falafel sandwiches - and you do need to mix everything together, otherwise you are getting uniform mouthfuls of various things, not everything mixed together - and the tempeh sandwiches. Both of them were great. I LOVE their cookies, and really enjoyed the various soups and daily specials.
I like the one on MacKay more because it's a nicer venue, and they don't take forever to make their food. Some of their salads aren't great, though, just "meh." Good portion size too and friendly staff.