The first time I did business with R&R I did simply because my truck broke a fan belt at the stop light in front of their shop and started overheating. Since then (appox. 3 years) R& R has been servicing not only my personal vehicle but my small fleet of shuttle buses. They have always been fair and do good quality work and complete repairs in a timely manner. When a issue with a repair arises they are very proactive about resolving it and taking responsibility it needed.