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  • Let's start off by saying service was great and welcoming. At first glance, the menu looks reasonably priced and has ample choices. I was pleased to see that they offered a grilled or poached fish option instead of just deep fried. They were able to accommodate a special dietary request because the item was fresh to order. I chose the classic, fish and chips. My husband ordered crab cakes. I was sat facing the kitchen and was able to see most of the action in the kitchen. I was disappointed to see that they were using bare hands to dish the salad from the large storage container onto the service plate and also to transfer my fish from the cooling rack to the plate. Two separate employees did this so that tells me it's a common practice. The lady who used bare hands with my fish is also the server who deals with cash and customers. I just hoped their hands had been at least freshly washed right prior to touching our food and tried to forget about it. The portions are small. Husband was disappointed with the small size of the crab cakes. They are quite thin, and maybe, barely, 2.5-3 inches in diameter. He said they tasted good tho. My fish was not hot which was disappointing. It had obviously sat too long and not under a heat lamp. Some of the fries were undercooked in the middle and were just ok. I had high expectations for fresh cut fries!!! Fish looked like a decent size but the fish in the batter was thin. I really would like to go back and I love supporting small businesses in my community but the bare hands in the kitchen is really bothering me. I hope the owners or managers read this and start to use sanitary serving tools.
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