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  • Okay nobody likes to be towed, myself included and I am sorry for all the people that may have had a horrible experience. Okay now with that said, I have to thank this company for acting quickly when they were finally called. I live in a small residence of condos that has very limited parking, and I have a disabled family member that stays with me on the weekend. I also had over 200.00 dollars in groceries to cart in. So once again when I arrived home after a game and lengthy trip to the market with my family member that is very time consuming with his disability, I arrive home to find once again for the 6th or 7th time in the last 3 months that someone has parked in my space and the whole lot did not have one spot left. These are a small condo community. I was so mad, it was Friday night and late and cold and I had to park down the road at a BAR! yes that was my only option! If I did not have all the challenges to deal with I may have been upset and annoyed at the inconsiderate person that parked in my carport which has labels plastered all over that if you park in assigned parking that YOU WILL BE TOWED, but I may not have called towing because it is very expensive and a real pain for that person You cannot miss these posting they are everywhere. So I had no choice but to cart all my groceries and my wheelchair bound grandson down the road and through the complex to my place.. I made 10 trips and I sure wished I had a donkey to help me like this other review guy had. So I call the tow company and they said the manager has to call. So I wait until 11am the next day and had her take care of it and they were there immediately and took care of the issue in minutes. This allowed me to walk down the road to the bar and get my car and bring it home to where it should have been able to be parked in the first place. Now I understand from the office manager that the people did not even noticed they were towed until 4pm the next day. I really felt guilty but mad at the same time for this ignorant self centered person that had no idea the inconvenience he put me and my family through that night.. But luckily was able to get that car out of my spot. They may be expensive but when you need them they get the job done. All I have to say is even though I was shooting mad and tired of this happening it still makes me feel bad that I had to resort to calling a tow truck and thank you ALL CITY TOW for your quick response when you were called.
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