I've eaten Rosati's for years and this is the first time I've had a problem with them. The pizza was cold, slimy and falling apart when we got it. It was completely inedible; we called to have a replacement pizza delivered and they got lost. How do you get lost when you were just here!? I called and spoke to Katie the manager and advised her of my concerns and asked her what had changed because we've always had great pizza and service from Rosati's. I asked her if this we should expect from now on and her only response was to offer our money back. Again I asked, frustrated!!! What has changed and she stated we have new owners. If this is how the new owners are going to allow food to come out of their kitchen then say goodbye to another business because that will not work in a town inundated with pizza joints...