This is one of the suburban GTA Starbucks, which automatically translates to lower turnover of customers and a much quieter seating area.
I find myself here often on weekends getting my studying on, my one wish is that they could have a few more outlets, though they do try to provide so it isn't so much a lack of effort rather than the building design.
The staff here are fairly pleasant though I do have to say that I have met some friendlier baristas.
Like most Starbucks, they have good service and are a good option for those looking to enjoy a quiet drink in the morning. Only wish that the restaurants in the surrounding area would improve in quality, but for a short walk to Hwy 7 and Chalmers some can be had. Close to a Viva stop so if you are really craving food you could bus over to Time square or Commerce Gate/West Beaver Creek.