When I visited on Christmas Day in 2010, I ordered a Kobe Burger that changed my views on hambugers forever. It was cooked a perfect medium-rare and had flavor beyond anything I've seen in my life. Maybe my expectations were too high or what not for this second time around, but I got the burger again. It was a little bit burned on the outside and below rare on the inside. The waitress made a pretty snobby comment when I asked for a new one "You did ask for it medium-rare" to which I replied "I did, in which I'd expected it to be cooked". She brought out another one which was cooked just about the same way, except a bit more burnt and a bit rarer in the middle; I ended up not eating either. I ended up asking for the manager and getting the burger off of the bill.
The filet my wife had was tasty, but I'm not sure if it was a $56 steak. Then again I'm pretty cheap.
Gotta put a shout out to the tasty fries they bring out to start the meal.
Maybe your luck will be better than mine, my first time there I would have given 5 stars but this time more inclined towards 2 or 3, only giving 3 due to the manager being cool about the grills running hot or whatever else seemed to be happening.
I still feel sad though, and maybe I'll chase the dragon once again some day.