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  • I'm very disappointed in choosing this facility to be my OBGYN. First, the front desk workers are extremely rude. Second, when you schedule an appointment you don't actually schedule an appointment. This is something they don't tell you. I ended up leaving my last appointment after an entire hour went by. I was taken in back and checked in, and told to undress. I then spent 45 min in the freezing exam room. At which point I got up to leave. I told checkout I had to go. They told me it wasn't their problem that no one informed me that each appointment time books up to 5 people and they assume everyone won't show up. They told me waiting an hour wasn't bad and I should continue to wait because everyone who had made appointments showed up. I ended up leaving. A few hours later I received a phone call referencing me by the wrong name asking why I left since I hadn't been there more than 15 minutes. The third issue is the doctors are horrible. The first dr I saw disregarded the fact I was having extreme side effects from my birth control. When she called me for a follow-up she said she had no idea what I was talking about. I told her that was why I came in, and she denied talking with me about it. The second Dr I saw was Dr Norton. He is very unfriendly and not courteous by any means. Needless to say, I will be finding a new OBGYN and I hope you do also.
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