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  • Can't find my old yelp account so I made a new one just so I could review this place. That's how much I love them! Sorry it's so long but I feel you need details to fully appreciate how wonderful they are! This place is the best!!! My daughter and I were in Vegas on vacation and our AC went out in 113 degree weather. We were miserable! We had to get back on the road in a hurry, but I was concerned about doing further damage to my car, so I wanted to have someone look at it and at least tell me what was wrong. I found this place was close to where we were, so we went by hoping for the best, but with low expectations because it was late in the day and we figured nobody would help until the next day. I was impressed from the second we walked in the door. We were greeted kindly and assured that even though it was late afternoon, they would look at my car and give me options. We waited in a nice, cool waiting room and were offered cold drinks, which was much appreciated! After a short time, a very nice man, (maybe the owner? I wish I could remember his name because he was great, but so was everyone there) came in and explained things to me in detail. We ended up deciding to drive at night when it was cooler without getting the repair because we couldn't stay that night and get it fixed the next day. If we were staying, I would have definately felt confident in having this place do the work. He gave me the exact diagnosis and assured me I could drive without damaging anything. Here's the thing that really impressed me... he could have told me I had to stay and get it fixed and I would have done it. But he was honest and seemed genuinely to care about doing what was best for me. I never felt any pressure or like he was talking down to me in any way. And to top it all off... no charge!! I literally almost cried. When I got home, it ended up being a $1000 repair, so that free analysis was MUCH appreciated. With all the negativity in everyday life, it was refreshing to have an encounter with such kind, honest and competent people. I would highly recommend this business. I can't thank them enough! Having no AC in Vegas in 113+ degrees will always be something we remember as pure misery, but our experience at Wally's will be remembered as an encounter with the good guys! Thank you, thank you, thank you!!!
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