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| - I always research the best places to eat prior to any trip - even if I've been to the place multiple times like Vegas. There are always new places to try and for me that is pretty exciting. I read all the rave reviews about Rosemary's on 10 Best, Trip Advisor, govegas.com, yelp, and the list goes on. Based on the fairly consistent reviews I was determined to add Rosemary's to my dining list while visiting over the 4th of July weekend.
The bf and I had reservations, but the snooty hostess still made us take a seat and wait it out. Our server was extremely friendly and helpful with menu selections. However, she seemed to forget about us after our order was taken.
The Service - Extremely slow. And our food took forever to come out.
The Food - I ordered the Barbecue Texas Shrimp which was good but did not live up to all the rave reviews. The barbecue sauce seemed to be lacking something and the coleslaw was heavy on the blue cheese - it over powered the dish. My bf ordered the chicken dish which seemed to have a light pan-fried crust just over the top - delicious!
The disappointment came when after waiting an excessive period of time for my $42 rack of lamb it came out rare when I specifically requested medium well. Off to the kitchen it went for another 25 minutes. In the meantime, there was no offer to compensate for their mistake.
Shame on you Rosemary's. This is definitely not good customer service. The manager did not even come to our table to apologize. Guess they were too busy hob nobing with the other surrounding tables.
When the same rack of lamb finally came out 25 minutes later it was totally overcooked and dry.
For dessert, I ordered the seasonal berry cobbler. I love sweets but this was a disappointment. It could have been a bit less tart. I really wanted to give this establishment 5 stars, but the slow service, overcooked lamb, tart dessert and snooty hostess left a bad taste in my mouth. The manager could also attempt to be more accommodating and concerned about the level of service.
I really wanted to give Rosemary's five stars. However, this was just not a very good first experience. Not sure I would return.
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