First of all they put me on hold for a few minutes which is understandable since they're busy. I ordered a deep dish Chicago style pizza. They delivered it to my house after waiting for an hour. The pizza had absolutely no sauce on it. I had to call and complain to get a new one. They asked to take the pizza back but I refused. I had them bring me a new pizza. It took another hour. It wasn't even that good. Extremely disappointed. Terrible service.