Yippee! Alaska Airlines totally redeemed themselves for me. I got great customer service - the gate agent in SEA found me an aisle seat instead of a crummy middle seat. The flight attendants (actually they are more like flight safety attendants - just saying, so give them the respect they are due) back to PHX seemed very conscientious about getting passengers to keep their stowed luggage in the overhead bins nearest their seats. The inflight service was friendly and efficient, soooo major kudos!