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  • Visited this restaurant on July 7 around 3:10pm. Hardly any patrons at that time and we decided to sit on the patio. There is a sign posted "cigar smoking allowed after 9pm". A patron is sitting on the patio smoking a cigar and I advised the waitress who called the manager over to talk to the patron. After the manager politely whispered something to the patron and walked off, he continued to smoke his cigar blowing the smoke in my direction. We were considering leaving at that point but after about 7 additional minutes, the smoking patron left so we decided to stay since we had already placed our orders. A female walked outside and began to smoke her cigarette. After about another 20 minutes, the manager comes to our table to advise that the ingredients needed to make our appetizer was not in stock and we could order a different item. She did not offer to compensate and when asked why it took so long to let us know that the ingredients weren't available, she replied that they were "trying to make it work". At this time, we decided to leave but not before getting the managers name, Emily. I'm sure she would have not made the smoking lady put out her cigarette either. Very disappointed in the service we received from the manager. We frequent this restaurant for their bee sting wings but I'm not sure if I will ever return to this location or hickory tavern in general.
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