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  • Good selection of product but extremely poor customer service. Went in not knowing exactly what I was looking for and hoping to get some assistance from them, being that they are the experts. The employee that supposedly "helped" me was Felix Guy. Not very friendly at all. Never bothered to take me out and show me the product to help me make a decision. It was close to closing time so Im sure he didn't want to be bothered. I told him I wanted "polished" diamond plate. His response was, "aluminum or steel?" This led me to believe they both came polished. I told him, "Im not sure which would be better for me, its for hauling my motorcycles". He responds again, "aluminum or steel". Believing they were both polished, I said steel. I went out and handed the guys the sheet and told them what size I wanted it cut to. When they returned with the sheets they were bare blackish colored. I was told I had to take them and that they would not take them back by Felix Guy. He would not budge or work with me in any way shape or form. I would have given them one star but the guys loading up outside were pretty great but unable to help me as they are not the decision makers.
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