Was really looking forward to trying out this place and giving it Chicken Parm Test. You can easily judge a true Italian restaurant by the quality of the chicken parm they serve. Plus I love chicken parm! So I show up last night around 8:30pm while some UFC fight is on the TV at the bar. Well the host is so involved with watching the fight he ignores me standing right in front of him at his stand for a solid 5-10 minutes. Finally I decide to just seat myself. I already had the feeling this wasn't going to go well..... I wait another 10 minutes sitting alone at a table in the middle of the restaurant until a waiter asks me if I need a menu and a drink. He takes my order for a diet Pepsi and hands me the menu which I wanted to look through even though I knew what entree I was ordering. I considered a salad or appetizer but decided against it because I remembered reading other reviews saying they give you a complimentary pasta fagioli soup. I got my diet soda right away, but it was too sweet and FLAT. The waiter comes back a good 10 minutes later to take my order. So I order the chicken parm and he tells me "sorry we're all out of chicken parm". Well....so much for that! I will not be back based on the service and general atmosphere of the place. Can't explain why but it seems very harsh and not homey despite the booths lining the walls of the place. Maybe it's the brick walls with high ceilings and bright lighting.