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| - I'm little amazed with this place, because all negative reviews here are 99% about the receptionist. Isn't time to do smth about it then and stop loosing many customers over one beautiful receptionist?!
I was here first time (actually Summerlin location for apt, and Rainbow for the phone call), and the attitude of the receptionists are way off. First of all when I called to make an apt, it was a bad experience already because she asked me all my info, put me on hold without "warning", I was left on the the phone for 6 minutes guessing what she was doing and if she would get back to me? Then the line dropped, I had to call back and she immediately picked up the phone like nothing happened making me to repeat all the information again. And through the whole phone experience how the information is given about their policies and then in person, it's so NOT welcoming. It's like going to McDonalds, where you are just one customer in millions, the conveyer they don't care about. The girl who did waxing was nice but so rushy, it felt like I was taking her time while other hundreds customers were waiting in line.
The end point is I will not go back here for regular waxing, it didn't feel like place that could be "home".
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