I didn't like them when they were on 16 Ave, but since they've moved to Creekside I decided to give them another chance... nope. Last night, my family and I came here to satiate some Vietnamese cravings. You know, the food wasn't all bad, but the service was pretty poor. Here's some examples...
1. I ordered the grilled beef salad roll (4 pcs) and asked if I can mix and match since you have the choice of getting it with pork and chicken as well. They're all the same price, 2 for $4.99 or 4 for $8.99 but after two minutes of going back and forth with the server she just couldn't understand what I was trying to do so my husband said just forget it. Then finally she understood, but said can't mix and match with beef because it's more expensive. What?
2. Server was confirming our order and I said yes, beef salad rolls. Her: beef rolls? Not plain salad rolls? Yes, beef salad rolls - what your menu says! Not salad rolls? Dude, you guys named it beef salad rolls, not me. I just want to make sure I ordered the right thing...
3. Said order of grilled beef salad rolls came out as chicken...
4. I ordered a wor wonton soup with seafood and veggies and the wontons were completely omitted. They realized and brought it over minutes after.
5. You should always ask if the patrons are done with their bowl/plates before taking them away. I turned my head away for two seconds and a different server grabbed my daughter's bowl with visible food left in it. I had to grab it back from her.
Honestly was not impressed. The food is more expensive than your average Vietnamese restaurant and the service was so disorganized and poor. I don't think I will return.