No idea why this place has bad reviews. My husband and I bought a Jeep from Bobby, and we had a great experience. He spent all day with us making sure we got exactly what we wanted within our price range. He also made an appointment for us to have leather put in, and we were kept up to date on progress, and got a text message as soon as it was ready to be picked up.
And as for the review blaming Larry, he was very clear with us that the warranty covers exactly what is in the brochure, and opened it up and showed us what it covers. He did a great job explaining everything to us!
I have had no problems getting through on the phones, even being given the manager, Harold's cell phone number when I had a question after-hours. I think the whole team was great, Harold and Bobby went above and beyond for us, and they didn't "forget about me" once I signed the contract.
Highly recommended!