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  • I have been coming to WFP since 2003 and this was when they were located at their old office. Down the road. Over the years I have seen so many changes. Some good but lately I have been disappointed. When the new office opened I was so excited to see a bigger office with more doctors and PA's. I was also able to make same day appointments incase of an emergency like strep or a bad cough. A few years ago things started to go down hill. I never saw the same people at the front desk. The front desk staff is so rude and won't even smile at you. The wait time is over 35 minutes just in the waiting room then another 15 minutes once you are in a room. The doctor sees you for 10 minutes then Moves on. I really feel like they see me as a number and they just want my money. The compassion has left the building. WFP is not the same like it was many years ago. Nobody communicates with each other so I am always told different things when I call the office or when I talk to someone in person. I hope Dr. Turner reads these reviews and then figures out why his practice is receiving negative reviews about the same issues I have discussed. Something needs to be fixed and they need to stop kicking people out of their practice via mail instead of a personal phone call. That is horrible customer service. But when they want your money they won't stop calling you. Hmmmm....
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