I have tried so hard to like HQ, but each time we go in it seems the place is getting worse. Take our last visit for example. We came in super hungry on a Tuesday, which tends to be a popular night with the discounted kid's meals. We order drinks and appetizer (cheese curds). The curds come out SUPER greasy, my husband wouldn't even eat them. I patted a few dry for my daughter and I to eat just because we were starving at that point. Our food order came and my husband ordered the Tacos (with it being Taco Tuesday). He starts to pour the salsa on one of his tacos and out comes a huge long hair. He points it out to the waitress and all she really says is that there was NO way it was hers, as she didn't prepare the salsa. Honestly, we don't care who's it is, but an apology or something would have been nice. She does eventually apologize when we got the bill but there was no compensation or anything taken off of the bill for the mishap. I understand everyone has hair, and hair happens, but it's still pretty gross. It just seems every time we go there is either an issue with the food or the service is slower than molasses on a cold winter day. Although I would probably still go here for breakfast (I love their biscuits and gravy!), I don't think we will be visiting HQ for dinner or lunch any longer seeing how Banushi's is 7 miles down the road and amazing every time!