I came to this restaurant at 5:30 and was told I'd get a seat by 7:00 for a party of two. Being incredibly excited about the concept of this new restaurant, I endured the wait hoping to be seated by 7:00. Ahead of me were 5 other parties and I began getting concerned as none of the walk in customers were seated. 7:15 came around and I asked the hostess what the status was for our seating. With snarl and arrogance she responded saying,
"Let me see, there are 1 2 3 4 5 (she counted out out in an incredibly condescending manner) people ahead of you and our restaurant is at capacity. We of course give priority to our customers with reservations. We have customers with reservations for 6:00 still waiting"
I kindly thanked her and I left the restaurant with my party. An establishment that is this unorganized and unprofessional does not deserve my business.
I wasted 2 hours in the waiting area due to the incompetence of the restaurant management. Had they told me the restaurant was at capacity for the night when I came in, I would have been fine to walk out and choose another establishment. I felt sorry for the other parties who came in without reservations who still waited as I left. It was unlikely that they had any dinner that night.
Upon writing my review for Shinta, I read the other comments left for this restaurant and it doesn't seem like the food was that good either. Very disappointing to say the least.
All in all, be weary if you decide to spend your evening here. Make reservations and still anticipate a wait for disappointing food.