Had such a great experience with Bren when we rented our first unit we came back and rented a second one during the transition of moving out of our house. Then we came to meet Patrick. This guy is amazing! It's rare that you meet someone that has such focus on customer service and attention to detail and knows all the customers names, their history, needs, requests etc.. he's incredible!! If the district manager reads this, you need to give this young man a promotion! Seriously, what an asset to your company! Place is spotless again staff super friendly and extremely helpful can't say enough great things!