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  • This is probably my favourite chain restaurant. I've gotten so much free food because of their loyalty program/survey rewards. If you know me, you'll know that I can be erm.. selective about where I eat and spend my money. If you offer me free food though, and you serve decent food, I'll be there. Since downloading the Rio rewards app four months ago, I've probably received almost $25 in free food. I only come here when I have a reward to use. The company will send emails saying, "Hey! We like you, here's $5 to spend on anything you want!" The first time that happened to me, I also filled out a survey and got free chips and salsa. But that transaction produced another survey, which I filled out to get a tres leches cake with. I ended up getting enough food for myself and my boyfriend for about...$2. The food itself is pretty good. I think I prefer the taste of Chipotle better, but for fast food, Cafe Rio is decent and doesn't make me feel like I need to run 10 miles to make up for it. Their tacos are delicious and I love to see that spinning hot plate fry the dough up. Service: everybody here is so friendly. I couldn't decide which free dessert to get, so they took a poll amongst all the staff. I ended up with the key lime. It's clean, people are friendly, and free food abounds. The company is great with incentives, and I appreciate that.
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