Terrible service. I check in at 10am. Waited until 5 pm to have my room ready, which is okay.
During check in, I asked for a refrigerator for diabetes and other medicine that needed to be refrigerated.
For my displeased, when I walked in my room, I did not have one. Mind you, I paid extra for it!
After 25 minutes waiting on the phone, the concierge put me in another long hold after saying they could not do anything.
Don't even ask how it easy remove that charge.
Even if nothing like that had happened, I must say this rooms are UGLY!!!!