Just moved to Madison and live a few blocks from Petinary; so I called them first, despite some of the off the mark negative reviews. Dr Kohn is my kind of vet...Not trying to push meds or extra services/tests that my pug didn't need. Professional, with a nice sense of humor. If you can appreciate Willy St, and all it stands for, you'll for sure love this quaint little place.
Karla answered the phone and was very helpful and friendly. She went above and beyond in trying to help 'troubleshoot' the problem my pug is having. After chatting for a bit, we both decided I should bring her in for Dr. Kohn to examine.
Talk about a warm welcome! I mentioned I have a broken foot when I spoke to Karla, and when I arrived, Dr. Kohn was there to greet me and open/hold the door for me. He took his time to answer my questions and was so compassionate and gentle with my dog. I took home some antibiotics and was asked to call if I had any concerns and or questions.
I would highly recommend!